Shipping policy

Our Shipping Policy

1. Shipping Locations:
We currently ship exclusively within the United Arab Emirates (UAE). At this time, we do not offer shipping to any other countries.

2. Shipping Costs:
Enjoy free shipping on all orders across the UAE—no minimum purchase required!

3. Order Processing:

  • Orders are processed within 24 hours on weekdays (Monday to Friday).
  • We do not process orders on weekends or public holidays.

4. Delivery Time:
Once processed, your order will be delivered within 2-3 business days.

5. Shipping Carriers:
We partner with reliable UAE-based carriers, including J&T Express, TFM Express, C3X, Camel, Delivery Panda, and SHYFT Express, to ensure smooth and timely delivery.

6. Tracking and Support:

  • A tracking number will be provided once your order is shipped.
  • If your order is delayed or you encounter any issues, please reach out to us:

7. Damaged or Incorrect Deliveries:
If you receive a damaged product or an incorrect delivery, we will collect the order and ensure a resolution. Contact us via the provided support channels for assistance.

8. Customs and Duties:
We handle all orders locally within the UAE; therefore, no customs fees or duties apply.

Thank you for choosing us! If you have any further questions, feel free to contact our support team.